Return Policy
Return Policy
30-Day Returns
We offer a 30-day return policy for all products in original condition.
Return Process
- Contact us at info@birchandbanksia.com
- Receive return authorization and shipping label
- Pack items securely in original packaging
- Ship using provided return label
Refunds
Refunds will be processed within 5-7 business days after we receive your return.
Damaged Items
If you receive a damaged item, please contact us immediately with photos for a replacement or refund.
